GuestHouse Azito

Exceptionally kind, polite and helpful staff who would go to the moon and back to help you and patiently answer all your queries. Convenient location near the station and the high street, comfortable, warm, and clean dorm/room. Fully equipped kitchen and the star attraction is the heater at the reception which should be declared a tourist attraction esp. during the cold winter. PS: On my way back at the Hakone Yumoto station, I was interviewed by a Japanese TV channel. They asked me about my trip to Japan and the experience in Hakone, I have given a shout out to your lovely staff and hostel. Now, if you become world famous, then I am coming back to collect my royalties. :p :)

This was a very interesting place to stay and represents good value for money. It is similar to a capsule hotel, although the room is bigger than that; it comprises a kind of cupboard with a sliding door and is about 4' - 4' 6" high. There is more to it than just the mattress with enough space to store luggage in the room, although they also provide lockers in the corridor outside as an alternative. Obviously there is no en-suite bathroom, but a good ratio of communal facilities to the number of rooms, so there was never any queue to use the bathrooms or showers. Also, bear in mind that there are no windows, so the room is always dark until you switch on the light. There is however an electric socket, so it is easy to charge or plug-in any electrical appliance and also there was a communal fridge in the corridor for storing food and keeping drinks cool. There is also a communal kitchen although that seemed quite small for the number of guests staying at the hostel. They very helpfully gave me details in advance of the bus to catch from the railway station, although that bus only ran once an hour so if, like me, you just miss it, then it is about a 10-15 minute uphill walk. The tourist information centre outside the station gave me very good directions on how to get here.

You get what you pay for at GuestHouse Azito. The staff were accommodating, helpful and friendly, however the rooms were very basic. Room size was fantastic and the location was great. Would definitely recommend to anyone looking for space

The facilities are clean. Reception was very helpful and provided a map of where the nearby bus stops were, train station, konbini, onsens, restaurants, etc. They let you store your luggage if you're too early for check-in. If you're too lazy to go somewhere for a meal, the front desk serves some food and drinks and you can hang out in the lobby area.

We loved this place. Nice people at the reception, good kitchen and a really nice reception / bar space incl tatami room where we played in the evening. Good food and drinks as well. The capsules were excellent - well aired and temperatures (it was boiling hot outside). Super comfy mattresses and good and clean sheets - and it was also really quiet although all beds were taken. Nice washing rooms. Luggage boxes easily kept one large and one small suitcase each. It's really a lovely space that will always live in our hearts.